Terms of Service

1. Introduction

Welcome to 4 Little Mushroom. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Products and Accuracy of Information

Descriptions: We try to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free.
Colors: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
Availability: All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

4. Pricing and Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. Shipping, Customs, and Import Taxes

International Shipping: We ship to various international locations (including the US, Europe, Australia, and Malaysia).
Customs & Duties: Please note that buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. These charges are not included in the item price or shipping cost.
Delivery Estimates: Shipping times are estimates and are not guaranteed. We are not liable for delays caused by the shipping carrier or unforeseen circumstances (e.g., weather, strikes).

7. Refund and Resolution Policy

Our policy regarding refunds is distinct from a standard return policy. As outlined in our Refund Policy page:

We generally do not accept physical returns due to international logistics.
Refunds are provided for defective or incorrect items upon submission of proof (photos/videos).
Exclusions: We do not offer refunds for items damaged by the user, items that have been altered or repaired by the user, or for "change of mind."

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

9. User Comments and Feedback

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Limitation of Liability

In no case shall 4 Little Mushroom, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong SAR.

13. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.